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How to Create a Sustainability Page in Australia: The Complete Guide for Startup Founders

Updated: Oct 27

Your Sustainability Page isn’t just about values. It’s a business growth driver that shows you’re future-ready.


I’ve watched too many founders leave their sustainability values in pitch decks or social posts, but not on their websites. A Sustainability Page makes your commitments public, credible, and transparent — which is exactly what customers, partners, and investors are looking for.


One Adelaide-based ecommerce founder I worked with made sustainability central on their site — detailing packaging, supply chain choices, and carbon-offset programs. Not only did conversions increase by 18%, but a major retailer picked them up after seeing that page.


sand timer with earth up the top and environment down the bottom
It provides clarity on what you’re doing now, and where you’re headed.

What Exactly Is a Sustainability Page?

A Sustainability Page is a dedicated webpage where your brand shares its environmental, ethical, and social impact practices. It provides clarity on what you’re doing now, where you’re headed, and how customers or partners can be part of it.


Core Elements to Include

  • Mission statement about sustainability

  • Clear overview of current initiatives

  • Data points or metrics (e.g., % recycled packaging)

  • Supply chain transparency

  • Certifications or partnerships (Fair Trade, B Corp, carbon offset providers)

  • Goals for the future (time-bound targets)


Extras That Add Value

  • Visuals or infographics showing impact

  • Case studies or project highlights

  • Customer/community involvement opportunities

  • Videos featuring your team or partners

  • Annual sustainability reports (downloadable PDF)


This page works when it combines inspiration with evidence.


Why This Could Make or Break Your Business


Customer trust: Increasingly, Australians choose brands aligned with their values.


Competitive edge: Many startups win contracts because they can prove sustainability credentials.


Investor appeal: ESG (Environmental, Social, Governance) reporting is a major factor in funding decisions.


Talent attraction: The next generation of employees wants to work for purposeful businesses.


Long-term resilience: A clear sustainability plan positions your company to adapt to regulations and shifting market demands.


This requires knowing your avatar deeply — what do your customers care about, how do your practices solve those concerns, and how do you turn values into tangible benefits for them?


Before You Start

Prepare these first:


  • A sustainability mission statement (1–2 paragraphs)

  • List of your current initiatives (packaging, energy, sourcing, etc.)

  • Any measurable metrics (energy saved, waste reduced, donations made)

  • Logos of certification partners or memberships

  • Visual assets (photos, graphics, or infographics)

  • Commitment statement for future goals (SMART: specific, measurable, achievable, relevant, time-bound)


How to Build a Sustainability Page:

Step by Step


Step 1: Open With a Clear Mission Statement

  • Example: “At [Brand], we’re committed to building a business that serves people and planet.”

  • Result: Visitors know your stance instantly.

Step 2: Share Current Sustainability Practices

  • List 3–5 key initiatives with short explanations.

  • Example: “100% compostable packaging,” “Powered by renewable energy.”

  • Result: Makes your efforts tangible.

Step 3: Add Measurable Impact Metrics

  • Use stats or visuals: “We’ve reduced carbon emissions by 28% since 2021.”

  • Result: Shows you’re walking the talk.

Step 4: Highlight Certifications and Partnerships

  • Add logos for B Corp, Fair Trade, Carbon Neutral.

  • Result: Third-party validation builds credibility.

Step 5: Set Future Goals Publicly

  • Example: “Achieve net-zero operations by 2030.”

  • Result: Demonstrates accountability and ambition.

Step 6: Add Storytelling or Case Studies

  • Short stories of impact (local supplier partnership, recycling initiative).

  • Result: Makes your sustainability human, not just technical.

Step 7: Invite Visitors to Join In

  • Call to action: “Support our journey by choosing eco shipping” or “Download our latest report.”

  • Result: Turns passive readers into active participants.



Mistakes to Avoid

  • Greenwashing: Vague claims (“eco-friendly”) with no evidence backfire.

  • Data without story: Numbers alone feel cold; combine with real stories.

  • One-time update: A page left stale undermines credibility.

  • Too technical: Write in plain English, not corporate jargon.



Real-World Examples

  • A Sydney skincare startup shared its sourcing story (local farms, zero animal testing). Their page not only boosted brand trust but became their most-shared link on social.

  • A Brisbane fintech published an annual ESG report and won backing from an impact investment fund — their sustainability page was the credibility piece investors checked first.



What It Costs and How Long It Takes

You’ll need to budget for both money and time. Here’s what founders usually face:

  • DIY / In-house: $0–$100 AUD | 2–4 hours | Simple page using existing CMS blocks.

  • Template/Resource: $100–$400 AUD | 3–6 hours | Pre-designed page templates or ProDesk® sustainability layouts.

  • Professional / Done-for-you: $1,000–$5,000 AUD | 2–4 weeks | Copywriting, design, and integration of reports and visuals.

  • Ongoing / Renewal: $0–$500 AUD | Quarterly/annual updates | Refresh with new metrics, stories, and reports.

Hidden Costs

  • Lost credibility if metrics are outdated or unverifiable.

  • Greenwashing risk if claims aren’t backed by evidence.

  • Opportunity cost if competitors publish sustainability commitments before you.



Pro Tip

👉 Pair your Sustainability Page with annual impact reports and infographics. They make your progress shareable and media-friendly.



What to Do Next

  • Step 1: Download free business tools from ProDesk®’s resource library—built for action-takers who want clarity and quick wins right now [ProDeck.com].

  • Step 2: Book with Noize®. From strategy to compliance, we’ll help you present sustainability in a way that builds trust and wins deals [Noize.com.au].

  • Step 3: Get The StartupDeck®—200+ proven business moves in one practical toolkit. Use it to build momentum and scale faster [theStartUpDeck.com].

By acting now, you move sustainability from a side note to a business advantage.



The Bottom Line

A Sustainability Page isn’t just about saving the planet — it’s about building trust, resilience, and growth. Done right, it positions your business as credible, forward-thinking, and worth backing.

Delay, and you risk being seen as out of touch in a market that increasingly demands responsibility.



FAQs

Do small startups really need a sustainability page? Yes. Even basic initiatives like packaging choices or supplier transparency matter. Customers expect it.

What if I don’t have major sustainability initiatives yet? Be honest about where you are and share your roadmap. Transparency beats silence.

Should I include certifications? Absolutely. They act as third-party proof and instantly increase credibility.

How often should I update the page? At least annually, ideally quarterly with fresh metrics or stories.

What if I don’t want to overpromise? State achievable goals and emphasise progress, not perfection.

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