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Terms & Conditions

Terms and Conditions – The StartUp Deck
Last updated:8 November 2025
 

Welcome to The StartUp Deck.


These Terms & Conditions (“Terms”) govern your use of thestartupdeck.com, your purchase of The StartUp Deck and any related products, and your access to our content, tools, and resources.


By using this website or placing an order, you agree to these Terms. If you do not agree, please do not use the site.


“We”, “us”, and “our” refer to The StartUp Deck. “You” refers to any site visitor, customer, or user.


1. About The StartUp Deck

The StartUp Deck provides:

  • A physical deck designed to help founders and business owners structure, plan, and grow.

  • Supporting tools, checklists, content, and resources (free and paid).

  • Occasional training, advisory, or partner offers.


We aim to give you clarity and structure. We do not promise guaranteed results, and our content is general in nature.


2. Use of This Website

You agree to:

  • Use this site for lawful purposes only.

  • Not attempt to disrupt, damage, or gain unauthorised access to the site or any related systems.

  • Not copy, scrape, or systematically harvest content for commercial use without our written permission.


We may suspend or restrict access at any time if we believe these Terms are breached.


3. Purchases, Pricing & Payments

When you purchase from thestartupdeck.com:

  • You agree that all information provided (name, email, shipping address, payment details) is accurate and complete.

  • Prices are listed in AUD (unless otherwise stated) and may change without notice.

  • Payment is processed securely via third-party payment providers. We do not store full credit card details.


We reserve the right to:

  • Refuse or cancel orders (e.g. suspected fraud, errors in pricing or availability).
    If this happens, we’ll contact you and issue a refund where payment has been taken.


For details on shipping, delivery timeframes, and lost/damaged orders, please refer to our Shipping Policy.


4. Refunds & Returns

We stand behind The StartUp Deck and want it to be useful.

  • We offer a 30-day money-back guarantee for decks purchased directly via thestartupdeck.com, as explained in our Refunds & Returns Policy.

  • For faulty, damaged, or incorrect products, your rights under the Australian Consumer Law (ACL) apply. You may be entitled to repair, replacement, or refund, depending on the issue.


Change-of-mind, timeframe, process, and third-party purchase details are all set out clearly in the Refunds & Returns Policy, which forms part of these Terms.


5. Digital Products, Bonuses & Access

Your purchase of The StartUp Deck or related offers may include access to digital resources, bonus content, or portals.


Unless stated otherwise:

  • Access is provided for your personal or internal business use only.

  • You must not share, resell, or publicly distribute login details, download links, or internal content.

  • We may update, change, or retire digital inclusions over time to improve quality.


If a refund is issued for a qualifying product, we may revoke associated digital access linked to that purchase.


6. Intellectual Property

Everything on thestartupdeck.com and within The StartUp Deck (unless otherwise credited) is protected by copyright and other intellectual property laws, including:

  • Brand name, logos, and designs

  • Card content, frameworks, templates, copy, and downloads

  • Website content, product descriptions, visuals


You are granted a non-exclusive, non-transferable licence to use our materials for your own business.


You must not, without our prior written consent:

  • Copy significant portions of our content for resale, commercial training, or public distribution.

  • Claim our frameworks or resources as your own original work.

  • Use our branding in a way that implies endorsement or partnership where none exists.


You can:

  • Use the deck and resources inside your own business.

  • Adapt ideas and prompts for your own internal systems.

  • Share screenshots or photos socially (we love that) with reasonable credit.


7. No Professional Advice

The StartUp Deck, our website, emails, downloads, and related resources:

  • Are general information and educational tools.

  • Are not financial, legal, accounting, HR, or other regulated professional advice.

  • Do not take into account your specific circumstances.


Before making significant legal, financial, tax, or structural decisions, you should seek advice from a qualified professional.


Using our materials does not create any client–advisor, legal, or fiduciary relationship.


8. Disclaimer & Limitation of Liability

To the fullest extent permitted by law:

  • We do not guarantee that using The StartUp Deck or our resources will produce a specific financial result, outcome, or business success.

  • The website and content are provided “as is”. We do our best to keep information current and accurate but do not warrant it will always be error-free or uninterrupted.


Under Australian Consumer Law, you have rights that cannot be excluded. Nothing in these Terms intends to limit those rights.


To the extent permitted:

  • Our liability for any claim in connection with your use of this site or our products is limited, at our option, to:

    • Re-supplying the product or service; or

    • Refunding the amount paid (where appropriate under ACL).


We are not liable for:

  • Lost profits, loss of data, business interruption, or indirect/consequential losses arising from:

    • Use or inability to use the site,

    • Decisions you make based on our content,

    • Delays or third-party platform issues.


9. Third-Party Links & Tools

Our website may include links to third-party websites, tools, or services (e.g. payment gateways, email platforms, training partners).


We do not control these sites and are not responsible for:

  • Their content, availability, or policies

  • Any loss or damage that may arise from your use of them


Use third-party sites at your own discretion and review their terms and privacy policies.


10. User Content & Feedback

If you send us feedback, testimonials, suggestions, or tag us socially:

  • You grant us a non-exclusive, royalty-free licence to use that content (e.g. on our site or marketing), unless you explicitly request otherwise.

  • You confirm any testimonial you provide is truthful and based on your real experience.


We will never fake or fabricate testimonials.


11. Security

We take reasonable steps to keep the website and your information secure.

You agree not to:

  • Attempt to bypass security features

  • Introduce viruses, malicious code, or harmful content


For how we handle your personal information, see our Privacy Policy.


12. Changes to These Terms

We may update these Terms from time to time.

  • Changes take effect when posted on this page.

  • Continued use of the site after changes means you accept the updated Terms.


We recommend reviewing this page periodically.


13. Governing Law

These Terms are governed by the laws of Australia.

If a dispute arises, we encourage you to contact us first so we can work towards a practical resolution.


14. Contact Us

If you have any questions about these Terms, please contact us via the Contact page on the website.

We believe in clarity and fairness — if something doesn’t make sense, ask.

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